For the first time, international standards from the International Standards Organization (ISO) provide unified requirements for those who design, develop, review, or test user documentation. These standards, largely developed by STC members, give a common framework for the structure, content, and format of user documentation in any media. Learn how you can effectively apply user documentation standards in both large and small organizations. This webinar is presented by the co-editors of ISO/IEC 26514:2008, Systems and software engineering —Requirements for designers and developers of user documentation.
Register for the Webinar: Implementing the ISO Standard for Software Technical Documentation in Your Workplace on Eventbrite.
Annette Reilly, PMP, CSDP, is a principal systems engineer for Lockheed Martin Enterprise Business Systems. She has over 25 years of experience with Lockheed Martin in information management, proposal management, and project leadership for large integration programs. She is a past president and Fellow of STC, and chair of the STC Standards Council. Dr. Reilly is the editor of three ISO standards for user and systems documentation. She received a BA from Rice University, MA and Ph.D from Brandeis University, and MIS from the George Washington University.
George F. Hayhoe is professor of technical communication at Mercer University. A fellow of the Society for Technical Communication, he edited its journal, Technical Communication, from 1996 to 2008. He is also a senior member of the Institute of Electrical and Electronics Engineers and the IEEE Professional Communication Society, and is a past president of that society. He holds a Ph.D. in English from the University of South Carolina. His professional interests include product and document usability, research in technical and professional communication, and core competencies of professional and technical communicators. Read more about George on his profile page. Updated
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