Certified Professional Technical Communicator (CPTC) Course

This two-day course, along with Richard Johnson-Sheehan's Technical Communication Today, Fifth Edition, prepares you to successfully complete the Foundation-Level CPTC exam. Through discussion, presentation, and classroom exercises, this course will cover the nine core competencies identified by the Society for Technical Communication:

  1. Project Planning
  2. Project Analysis
  3. Content Development
  4. Organizational Design
  5. Written Communication
  6. Review and Editing
  7. Visual Communication
  8. Content Management
  9. Production and Delivery

This certification can help you set yourself apart from other technical communicators in the industry. For more benefits, check out https://www.stc.org/why-certification. For additional information about the CPTC program, including continuing education requirements, please visit https://www.stc.org/become-cptc-certified.


What are the course times? This two-day course is 9:00 am-5:00 pm on Thursday, September 7, 2017 and Friday, September 8, 2017. Participants are expected to participate in both full days of class to prepare for the CPTC exam at the end of the course.

Are there any prerequisites for this course? It is highly recommended that you purchase or rent a copy of Richard Johnson-Sheehan's Technical Communication Today, Fifth Edition, to study before the course begins and reference during the course.

What additional materials do I need to complete this course? You should bring a notebook, pen, and #2 pencil for the course. It is also highly recommended that you purchase or rent a copy of Richard Johnson-Sheehan's Technical Communication Today, Fifth Edition, to study before the course begins and reference during the course.

How do I register for my CPTC exam? The exam is included in the course fee and will be taken at the end of the course before you leave on Friday.

Can this course be cancelled? A minimum of four registrations are required for the course to happen, unless the instructor decides to host the course with fewer students. If there are not at least four registrants, the trainer will notify the students that the course will be cancelled at least two business days before the course begins.

About Your Instructors

Jamie Gillenwater has been a professional communicator for more than a decade. As the owner of Transcend Text, LLC, she has worked with clients in the pharmaceutical, energy, and professional development fields. Jamie is also a CompTIA Certified Technical Trainer (CTT+) and an CPTC-accredited trainer.

Alan Houser is a former president of the Society for Technical Communication and a CPTC-accredited trainer. As president of Group Wellesley, Inc., Alan helps organizations improve their content workflows. Alan also holds the the Certified Technical Trainer (CTT+) and Certified Online Training Professionals (COTP) credentials.

Together, Jamie and Alan will lead you through the course to help you prepare for your exam on the final day of training.

Discount on CPTC Assessment Fee Available through 28 December 2012

The STC Certification Commission is offering a discount to qualified and experienced STC members who are interested in earning the CPTC™ credential this year. Submit your packet for evaluation by noon EST (GMT-5) on 28 December and receive a $50 discount on the assessment fee.

Why get certified? The CPTC™ credential gives you the edge you need to stand out to an employer who is skimming dozens of résumés, and it distinguishes you from your peers and shows current and prospective employers that you have the most up-to-date skills and knowledge in the technical communications field today.

Follow these simple steps to take advantage of this offer:

  1. Complete the online application and pay application fee ($99 for STC members)
  2. Once application is approved, pay the assessment fee ($595 for STC members or $545 with $50 discount if you submit by noon on 28 December).
  3. Submit your packet for evaluation.

Once your packet is approved, you can start publicizing that you are a Certified Professional Technical Communicator (CPTC™).

We understand that your time is valuable and you have many other responsibilities. The CPTC™ credential is not only valuable for you as an individual but also for our industry. Certification elevates the profession by establishing global performance standards, increasing respect, enhancing employability for certified practitioners, and reducing hiring risk for employers.

We are available to answer your questions about this important step in your career. Don’t miss your chance to save $50 on your career development.

Visit https://www.stc.org/become-cptc-certified/ for more information.

Thanks in advance! I look forward to seeing your name on the roster of Certified Professional Technical Communicators™.

Steve Jong
STC Certification Commission