Chapter Member’s 2012 Publication

Book cover image

Janice (Ginny) Redish, renowned usability and documentation expert, published the second edition of her award-winning book Letting Go of the Words: Writing Web Content that Works. The new edition’s publish date is August, 28, 2012. It is available in Kindle Edition and paperback from

The second edition provides

New information on content strategy for web sites, search engine optimization (SEO), and social media make this once again the only book you need to own to optimize your writing for the web.

  • New material on content strategy, search engine optimization, and social media
  • Lots of new and updated examples
  • More emphasis on new hardware like tablets, iPads, and iPhones

Ginny Redish – Letting Go of the Words (Podcast Interview at STC Summit)

Tom Johnson of the STC Intermountain Chapter interviewed Ginny Redish at Tech Summit 09 about her award winning book, Letting Go of the Words: Writing Web Content that Works. A podcast of the interview lettinggoofthewordsis posted on his blog at Tom writes about the latest trends in technical communication in his blog, "I’d Rather Be Writing"

Tom also runs the Writer River: Tech Comm Social News site. Writer River is a collaborative site where technical communicators can both read and post links to interesting online content.

Ginny Redish’s New Book Reviewed in “Communicator’s eNEWS”

Janice (Ginny) Redish, a member of the Washington DC Chapter, has a new book out called "Letting Go of the Words: Writing Web Content that Works", Morgan Kaufman Publishers, 2007, 380 pp., $49.95 (plus s&h; or through The Communicator’s eNEWS, Issue 78, September 2007, says that “This is a great guide for a team evaluating and revising a Web site.” Book excerpts, additional information about usability testing, and comments about writing for the Web are available on Ginny’s site at Articles & Talks.


Redish has done her homework and created a thorough overview of the issues in writing for the Web. Ironically, I must recommend that you read her every word so that you can find out why your customers won’t read very many words on your website—and what to do about it.

Jakob Nielsen, Principal, Nielsen Norman Group

There are at least twelve billion web pages out there. Twelve billion voices talking, but saying mostly nothing. If just 1% of those pages followed Ginny’s practical, clear advice, the world would be a better place. Fortunately, you can follow her advice for 100% of your own site’s pages, so pick up a copy of Letting Go of the Words and start communicating effectively today.

Lou Rosenfeld, co-author, Information Architecture for the World Wide Web