World Usability Day, 14 November 2013

Healthcare: Collaborating for Better Systems

World Usability Day

The importance of user-centered design in healthcare is truly life or death. Whether it’s new medical devices or technologies; drug research, approval or delivery; patient forms or medical record sharing; emergency disaster planning or increasing the functionality of hospitals and everyday healthcare delivery, everyone is affected in some way by the intersection of usability in healthcare. There are many commonalities, yet each region of the world faces its own set of unique challenges. We believe that focusing World Usability Day 2013 on healthcare will create a stronger awareness of these issues and lead to initiative that have long term impact on the quality of everyone’s life.

 

Virtual Conference: Apply Usability and Accessibility Skills to Your Work-3 Days

STC, together with UXPA, has a unique, three-day online event lined up for you September 24, 25, and 26. For two hours on each of those three days, you will follow presentations on many aspects of accessibility and usability and learn how they fit into the bigger picture of technical communication.

The current roster of speakers has some great names.

  • Changing the Way We Design Software presented by David Dick
  • Storytelling the Results of Heuristic Evaluation presented by Carol Barnum
  • Effectively Communicating UI presented by Karen Bachman
  • Usability Testing to Evaluate Web and Mobile Content presented by Cory Lebson
  • Writing for Everyone: SEO, ESL, Translation, and Accessibility presented by Char James-Tanny
  • Game On! Creating UX Gamified Products presented by Marta Rauch
  • The Ethics of Assessibility presented by Dan Voss

Visit the registration page at STC.org now for pricing and … registration!

STC Introduces a New Certificate Course in January on Usability Testing

STC is introducing a brand-new certificate course in January, plus bringing back one of our most popular courses as well!

Members have asked us for more in the area of usability, so we’re pleased to offer Usability Testing Essentials: Hands-on Workshop and Best Practices, presented by Carol Barnum every Tuesday from 8 January through 26 February, from 10:30 AM-Noon EST (GMT-5).

Also on tap is the popular TechComm Manager, presented by Saul Carliner, every Thursday from 10 January through 14 February, also 10:30 AM-Noon EST (GMT-5). If you’re looking to step up into a management role, this course is for you!

Usability Testing Essentials: Hands-on Workshop and Best Practices?

Presented by Carol Barnum
Tuesdays, 8 January-26 February
10:30 AM-Noon EST (GMT-5)

Whatever job you hold, user experience is (or should be) a part of it. That’s why usability testing is such a good fit for technical communicators. We are the voice of the user, so why not also be able to share what we learn from users by observing how they work with our products? We learn from them, educate ourselves and other product stakeholders about who our users are and how they interact with our products, and make our products better as user experience improves.

Whether you are self-taught, unschooled in the topic, or looking to upgrade your skills, this certificate course will take you step by step through the process of planning and conducting a test, analyzing the results, and reporting them-with the goal of educating yourself and other stakeholders on the user’s experience and advocating for more testing, more often.

TechComm Manager

Presented by Saul Carliner
Thursdays, 10 January-14 February
10:30 AM-Noon EST (GMT-5)

Effectively managing a technical communication group involves a unique set of skills: clearly communicating expectations regarding a job, effectively evaluating performance, developing and communicating a strategic vision for your group, making a business case for proposed projects, and selling the services of your group. TechComm Manager helps you develop these skills.

This certificate program develops these skills through a combination of discovery exercises (which leverage your existing knowledge), formal presentations (which describe the “must knows”), and action planning segments, which give you a chance to consider how you’ll apply what you learned back on the job.

Don’t forget about STC’s live Web seminars, too!

Chapter Member’s 2012 Publication

Book cover image

Janice (Ginny) Redish, renowned usability and documentation expert, published the second edition of her award-winning book Letting Go of the Words: Writing Web Content that Works. The new edition’s publish date is August, 28, 2012. It is available in Kindle Edition and paperback from Amazon.com.

The second edition provides

New information on content strategy for web sites, search engine optimization (SEO), and social media make this once again the only book you need to own to optimize your writing for the web.

  • New material on content strategy, search engine optimization, and social media
  • Lots of new and updated examples
  • More emphasis on new hardware like tablets, iPads, and iPhones