STC Introduces a New Certificate Course in January on Usability Testing

STC is introducing a brand-new certificate course in January, plus bringing back one of our most popular courses as well!

Members have asked us for more in the area of usability, so we’re pleased to offer Usability Testing Essentials: Hands-on Workshop and Best Practices, presented by Carol Barnum every Tuesday from 8 January through 26 February, from 10:30 AM-Noon EST (GMT-5).

Also on tap is the popular TechComm Manager, presented by Saul Carliner, every Thursday from 10 January through 14 February, also 10:30 AM-Noon EST (GMT-5). If you’re looking to step up into a management role, this course is for you!

Usability Testing Essentials: Hands-on Workshop and Best Practices?

Presented by Carol Barnum
Tuesdays, 8 January-26 February
10:30 AM-Noon EST (GMT-5)

Whatever job you hold, user experience is (or should be) a part of it. That’s why usability testing is such a good fit for technical communicators. We are the voice of the user, so why not also be able to share what we learn from users by observing how they work with our products? We learn from them, educate ourselves and other product stakeholders about who our users are and how they interact with our products, and make our products better as user experience improves.

Whether you are self-taught, unschooled in the topic, or looking to upgrade your skills, this certificate course will take you step by step through the process of planning and conducting a test, analyzing the results, and reporting them-with the goal of educating yourself and other stakeholders on the user’s experience and advocating for more testing, more often.

TechComm Manager

Presented by Saul Carliner
Thursdays, 10 January-14 February
10:30 AM-Noon EST (GMT-5)

Effectively managing a technical communication group involves a unique set of skills: clearly communicating expectations regarding a job, effectively evaluating performance, developing and communicating a strategic vision for your group, making a business case for proposed projects, and selling the services of your group. TechComm Manager helps you develop these skills.

This certificate program develops these skills through a combination of discovery exercises (which leverage your existing knowledge), formal presentations (which describe the “must knows”), and action planning segments, which give you a chance to consider how you’ll apply what you learned back on the job.

Don’t forget about STC’s live Web seminars, too!

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Fellow of the Society for Technical Communication. STC member since 1974.