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Gamification and the New Rules for User Assistance (recorded webinar)

16 Sep 2013 @ 6:30 pm - 8:30 pm UTC-5

| Free

We are broadcasting a webinar that Marta Rauch presented in October 2012 on gamification. We will watch this webinar together and discuss it afterwards. Light meal, door prizes, and networking always included!

WEBINAR DESCRIPTION

Enterprise gamification is accelerating, and it is changing the rules for technical communication. Discover how companies apply gamification to products and processes, and understand essential skills for technical communicators. Learn strategies, tips, and best practices for gamified user experience, and look at return on investment (ROI) for documentation.

Join Marta Rauch in this hour-long webinar, where you will learn:

  • gain skills for internal and customer-facing gamification projects
  • Gamification principles and the impact on user assistance
  • Content strategy for gamified products
  • Effective user assistance architecture
  • Compelling gamification messages

SPEAKER

This webinar was previously recorded.

Marta Rauch is a principal information developer at Oracle, where she leads the Planning ID team and participates in corporate gamification initiatives. Drawing on her experience working at two major game companies, she is passionate about helping technical communicators get their game on. Marta has presented at many conferences in the United States and Europe, and published articles in STC’s Intercom and the Center for Information Development Management’s Best Practices. With over 20 years of experience in technical communication, she has received 15 STC awards for individual and team projects at the local, national, and international level. An STC senior member and mentor for the Silicon Valley Chapter, Marta holds a BA from Stanford University, a teaching credential, and a Certificate in Managing the Development of Technical Communication.

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I'm a technical communication consultant working primarily in the bioinformatics field and also designing and delivering training classes on 508 compliance for electronic documents. I have been involved with the STC Washington, DC - Baltimore chapter since 1994 and am an STC Fellow.

Details

Date:
16 Sep 2013
Time:
6:30 pm - 8:30 pm
Cost:
Free
Event Categories:
, ,
Website:
http://stcwdcb-md-sept2013.eventbrite.com/

Venue

Howard County Library Miller Branch
9421 Frederick Road
Ellicott City, MD 21042 United States

I'm a technical communication consultant working primarily in the bioinformatics field and also designing and delivering training classes on 508 compliance for electronic documents. I have been involved with the STC Washington, DC - Baltimore chapter since 1994 and am an STC Fellow.

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