Event: Evolving Doc Standards in Agile Environment AND the Customer Experience

Want to know what the current thinking is among those who codify our profession? Ever wonder who those people are who define the ISO standards? Our chapter will host the ISO group while they’re here in D.C. for their collaborative work on technical engineering and documentation standards.

Come meet some ISO members and hear two STC fellows who are part of ISO: Carolyn Watts and Annette Reilly. Carolyn will speak on the customer experience and why it matters, and Annette will discuss her work with ISO on developing standards for technical documentation in the agile environment.

Location: Gaithersburg Hilton
620 Perry Parkway
Gaithersburg, Maryland, USA, 20877
301-977-8900
http://www3.hilton.com/en/hotels/maryland/hilton-washington-dc-north-gaithersburg-GAIGHHF/maps-directions/index.html>

To register: go to EventBrite at

http://www.eventbrite.com/e/two-talks-in-one-the-customer-experience-what-is-it-and-why-should-i-care-and-an-update-on-tickets-874855717

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